At Timon Safaris, we understand that plans can change and unexpected situations arise. We aim to provide flexibility while ensuring your experience remains hassle-free and enjoyable. Here’s what you need to know:

 – Modification Requests: If you need to change your confirmed booking, we ask that you contact our reservations team as soon as possible. The earlier we’re informed, the better we can accommodate your requests.

 – Subject to Availability: Modifications, especially those concerning accommodations or specific activities, will be subject to availability. We’ll do our utmost to fulfil your new requirements or offer suitable alternatives.

 – Potential Costs: Additional costs might be involved depending on the nature of the changes and your request’s timing. For instance, if you upgrade your accommodation or add extra activities, these will incur additional charges. Conversely, if there are cancellation fees from our partners due to the changes, these can be passed on to you.

 – Booking Conditions: Major changes, such as a significant shift in travel dates or a difference in the number of travellers, might be treated as a new booking and be subject to the booking conditions in place at that time.

 – Refunds: If your changes result in a lower overall booking cost, we’ll review the circumstances and inform you about potential refunds or credit for future bookings. Please note that certain pre-paid services or fees may be non-refundable.

 – Last-Minute Changes: While we strive to accommodate all requests, changes made very close to the departure date might be more challenging. We appreciate your understanding and will always do our best to assist.

 – Open Communication: To streamline the modification process, please provide us with precise details about the changes you wish to make. Our team is here to advise, provide options, and ensure any transitions are smooth.

At Timon Safaris, our guests’ satisfaction is paramount. While we endeavour to accommodate all changes, we also strive to maintain the high-quality experience you expect from us. We appreciate your cooperation and understanding as we adjust your safari adventure to your new requirements.