Confirmation of Your Booking with Timon Safaris
When you book a safari with Timon Safaris, we understand the importance of clear communication and transparency. Here’s how you can be assured of your booking confirmation:
1. Booking Acknowledgment: We will send you an acknowledgement email upon receiving your booking request. This email signifies that we have received your request and are in the process of finalizing the arrangements.
2. Confirmation Email: Once your booking has been processed and all details are finalized, you will receive a formal confirmation email. This email will include:
- Your booking reference number.
- Detailed itinerary of your safari.
- Dates and duration of your trip.
- Accommodation details.
- Are there any other specific services or add-ons you’ve opted for?
3. Deposit and Payment: In the confirmation email, there will be information about the deposit required to secure your booking (if you still need to pay). The email will also provide details on the total cost and subsequent payment deadlines.
- Secure Payment: Timon Safaris uses a secure payment gateway for all transactions to ensure the safety and confidentiality of your financial details.
4. E-Tickets and Vouchers: We will send these electronically for services that require tickets or vouchers, such as domestic flights or special events. Ensure you print them out or have a digital copy accessible on your mobile device.
5. Personalized Travel Packet: Timon Safaris will provide a comprehensive travel packet closer to your travel date. This packet typically includes:
- A final detailed itinerary.
- Emergency contact numbers.
- Are any additional travel advice or guidelines specific to your journey?
6. Customer Support: If, at any point, you have questions or need clarification regarding your booking:
- Contact our Customer Service: We have dedicated representatives available via phone or email to assist you with any queries.
- Check Online: If Timon Safaris has an online booking system, you can log in to your account and view the status of your bookings in real-time.
7. Final Assurance: Your peace of mind is our priority. Please get in touch with us if you ever feel uncertain about any aspect of your booking. We’re committed to ensuring you have a seamless experience from the moment you book until the end of your safari.
By following the above process, Timon Safaris aims to keep you informed and confident about the status of your booking, allowing you to look forward to your safari adventure without any concerns.